March 23, 2018 • RST
To ensure phone lines and Help Desk staff are available to receive and process critical issues affecting patient care throughout the Epic implementation in Rochester, those experiencing issues with nonclinical applications should refrain from calling the Help Desk.
Instead of calling the Help Desk for nonclinical productivity issues, use the Help Desk online form, which has new functionality to help you create a detailed ticket for non-urgent issues.
Access the Help Desk online form in one of two ways:
Tags: Rochester